Terms and Services

Terms and Services

Effective Date: 6/17/2024

1. Introduction

Welcome to Sola Enchanted Petals and Gifts LLC. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.

2. Business Information

Sola Enchanted Petals and Gifts LLC specializes in custom-made floral arrangements and gifts, utilizing sola wood flowers to create unique and beautiful products.

3. Customer Policies

3.1. Returns and Refunds

We do not offer returns or refunds on custom-made products. Please ensure all details and requirements are accurately communicated during the consultation process.

3.2. Communications

We will use text/SMS and email for all company communications, including marketing. Customers have the option to opt out of marketing communications at any time.

4. Payment and Pricing

4.1. Payment Methods

We accept the following payment methods:

  • Cash
  • PayPal
  • Credit Card
  • Venmo
  • Zelle

Payments can be made in person, over the phone, or digitally.

4.2. Pricing

All prices are subject to applicable taxes and fees. Additional costs related to customization or shipping are the client’s responsibility.

5. Shipping

5.1. Consultation and Costs

Shipping details and costs will be discussed during the consultation. Clients are responsible for all additional shipping costs, including insurance if desired.

5.2. Processing and Shipping

All orders will be shipped with 1-day shipping. Clients must provide accurate shipping information. Sola Enchanted Petals and Gifts LLC is not liable for issues arising from incorrect addresses or changes not communicated.

5.3. Liability

Once shipped, Sola Enchanted Petals and Gifts LLC is not liable for loss, delays, or damages. Clients must contact the shipping company for any issues and notify Sola Enchanted Petals and Gifts LLC immediately.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Sola Enchanted Petals and Gifts LLC.

7. Limitation of Liability

Sola Enchanted Petals and Gifts LLC is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Changes to Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated terms.

9. Contact Information

For any questions or concerns about these terms, please contact us at:

  • Email: support@solaenchantedpetals.com
  • Phone: 7169984907